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OFFICE 365 OUTLOOK PROBLEMS HOW TO
OFFICE 365 OUTLOOK PROBLEMS WINDOWS 10

We’ve collected additional data from the affected infrastructures to determine impact to our Exchange online protocols.

OFFICE 365 OUTLOOK PROBLEMS WINDOWS 10

We're focusing this guide on Windows 10 users, but if you're using an older version of Outlook (2016, 2013, 2010, and 2007), it's still possible to use these instructions on Windows 8.1 and Windows 7.“Our initial investigation indicates that India-based users are the primarily impacted audience.” Once you've completed the steps, Outlook should now include all the account items. Select the Import option that you want to use.Select the Outlook Data File (.pst) option. Select the Import from another program or file option.Right-click in the folder and select the Paste option to create a copy of the file.(This file is located in the same folder as the. In the case that there are still items missing, you may be able to recover them from the original Outlook Data File using the backup file created by the repair tool. Right-click the now empty folder and select the Delete option.Drag and drop those items into the correct folders.Open the Recovered Personal Folders or Lost and Found folder.To recover items that couldn't be restored, use these steps: If this is the case, in the left pane, you'll notice a Recovered Personal Folders or Lost and Found folders, which include the repaired items that couldn't be restored. pst file, you may still need to use additional steps to recover all the items of an email account. While the tool can detect and repair many issues with a. Once the repair completes, you can launch Outlook, and the issues with the account should now be resolved. pst file for the email account with problems. Check the Make a backup of scanned file before repairing option (just in case).Īfter completing the steps, the Microsoft Outlook Inbox Repair Tool will scan and repair the.In the case that you have an older version of the app, change "Office15" in the path to "Office14" for Outlook 2010, or to "Office13" for Outlook 2007 in the path.ĭouble-click the SCANPST.EXE file to open the Microsoft Outlook Inbox Repair experience. If you're running Outlook 2013, use this path: C:\Program Files (x86)\Microsoft Office\Office15.

Quick Note: The above path applies to Office 2016, Office 2019, and Office 365. Type the following path and click the OK button:Ĭ:\Program Files (x86)\Microsoft Office\root\Office16

Use the Windows key + R to open the Run command.

pst file, close the Outlook application, and then use these steps: ost file for the account you intend to repair.Īlternatively, in the case that you're using an email account using IMAP or POP settings, to fix problems with a. Once you complete these steps, open the desktop version of Outlook again to recreate the. ost file for the account having issues, and select the Delete option.

Click the close button for the "Accounts Settings," "Mail Setup," and "Mail" windows.

(The default profile is called "Outlook.")

Select the profile with the account you want to fix.

In the "Mail Setup" experience, click the Show Profiles button. Otherwise, continue with the steps below. Quick Tip: If you're using only the default profile named "Outlook," you can type this path: %LOCALAPPDATA%\Microsoft\Outlook to jump directly to the location of the. ost file, close the email app, and then use these steps:

Whether you're using an Exchange, Office 365, or account, to fix issues with a.

OFFICE 365 OUTLOOK PROBLEMS HOW TO

How to repair Offline Outlook Data File (.ost)

How to repair Offline Outlook Data File (.ost).

In this Windows 10 guide, we'll walk you through the steps to repair corrupted data files, recover missing items from your inbox, problems opening Outlook 2019, Outlook 2016, and older versions using a.